# Something's wrong
Find solutions to more detailed implementation issues here, contact us through our discord community (linked above) or email support@prefix.app
for further help.
# Importing a particular action repeatedly fails
We're actively building out a number of integrations– the pace at which we're pushing things out may mean a few actions currently aren't up to standards. If you're experiencing trouble on the "Test & Import" step of adding actions to your workspace, please let us know– we can likely fix it within the hour.
# A notebook is taking over a minute to respond
If a notebook seems to hang, or seem otherwise stuck, despite what the loading animation may indicate, you have two simple options:
- Create a new notebook and try again
- Rollback to the last successful message and try again
You'll know a notebook is hanging if it has not responded to your request in over a minute. Notebook responses generally involve a chain of multiple AI calls and algorithmic checks, so we recommend waiting a full minute before giving up. Naturally, we're working on improving our platform to make notebooks respond faster and more accurately.